12BET is a global betting and gaming brand committed to offering its members a first class experience every time they visit our site. In Europe, the 12BET brand is operated by Pacific Sea Invests S.A. (Europe) Limited (“PSE”), an Isle of Man company.
12BET have sponsored several high profile football teams having done deals with Sevilla FC, Wigan Athletic and Hull City FC. We have also had associations with Crystal Palace, West Bromwich Albion, Newcastle United and Birmingham City FC. Our sponsorships have gone beyond football with 12BET sponsoring the UK Championships and World Open in snooker and the English Badminton Championships.
A SAFE AND PRIVATE ENVIRONMENT
We use 128-bit encryption, provided by Thawte, to ensure the security and privacy of your data. We keep all of your information confidential, and we will never share it or sell it to third parties, except in accordance with our Privacy Policy.
EXCELLENCE IN CUSTOMER CARE
Available 24 hours a day, 7 days a week, our customer service department are there for you – to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.
FRAUD & SECURITY
Players are only allowed one Account per player and we perform random security checks to maintain system integrity and fairness. If we find any players engaging in deceptive practices, we will close their accounts immediately. As per the terms of our licenses and the terms and conditions of our business, funds received through deception may be confiscated and/or retrieved.
RESPONSIBLE GAMING
12BET is committed to responsible gambling. We believe that customers should enjoy betting with us but we understand that a small percentage of players sometimes find that they can no longer control their betting behaviour. That being the case we encourage customers to inform us as soon as they believe they are having difficulties so that we can provide information on support available and suspend their accounts with us.